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Department of Home Affairs - South Africa Complaint - Unable to get a Passport of ID - Passport application
Department of Home Affairs - South Africa Complaint

Department of Home Affairs - South Africa Complaint

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Unable to get a Passport of ID - Passport application


I have been struggling to apply for my passport and ID card for 5 months. I am due to leave the country in the next month yet in the absence of being able to apply for a passport, I am facing the risk of having to cancel the trip and losing a significant amount of money. I never thought that it would be impossible to apply for a passport, yet my local home affairs office confirmed that they are unable to start an application for me in light of the fact that their system shows an open application. As they are unable to open or delete this application, they cant assist me....leaving me in a position without a passport.....I am completely frustrated and desperate - any assistance to have this resolved will be much appreciated.


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