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Department of Home Affairs - South Africa Complaint - Home Affairs - Incompetence - Application for addition of a firts name
Department of Home Affairs - South Africa Complaint

Department of Home Affairs - South Africa Complaint

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Home Affairs - Incompetence - Application for addition of a firts name


I submitted an application for an addition of a first name on 2 January 2014. Today is 9 September 2014 and the contact centre informed me that the processing office did not aknowledge receipt of my application yet and therefore does not exist on record. I cannot get off from work to go back to the Cape Town office to request the query manager (who only works Monday to Friday) to re-submit. I need to the application finalised in two months time. The phones at the Cape Town office all just rings and never gets answered, I am not allowed to phone the processing office directly. No employee at the Cape Town office is willing to help me on a Saturday morning. So I seem to be blocked from resolving this issue until one day when I can arrange for an off day at work.


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